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Product Overview

Introduction​

In the wave of mobile Internet, mini programs have rapidly grown into a key traffic entrance. According to data from December 2023, the user scale of mini programs has reached 999 million, which highlights the important position of mini programs in the current market. In this context, 12 companies have achieved more than 500 million deduplicated total users through mini programs, which indicates the huge potential of mini programs in user growth and traffic acquisition.

However, the success of mini programs is not without challenges. WeChat provides necessary support for users from scanning codes to entering mini programs, including the acquisition of basic information and the preparation of resources. However, if the mini program fails to start or the response time is too long, this will directly affect the user experience and lead to potential user loss.

In addition, although WeChat provides a certain degree of performance monitoring, key links such as the access path, page rendering, and data request after the user enters the mini program are often not within the scope of regular monitoring. In these links, if there are problems such as rendering delays or data request failures, it will also have a negative impact on the user experience, thereby increasing the risk of user loss.

Given this, developers need to take more proactive measures to optimize the performance of mini programs. This may include developing solutions on their own or seeking help from third-party service providers to achieve comprehensive monitoring and optimization of mini program performance. Through these efforts, developers can improve the responsiveness and stability of mini programs, thereby enhancing user satisfaction, reducing churn, and ultimately driving sustained business growth.

Introduction to Tingyun Mini Program​

TingyunMini Program is a professional performance monitoring and optimization tool dedicated to improving the user experience of mini programs. Through real-time monitoring, it can quickly discover and analyze network request errors, JavaScript errors, and page loading delays that occur during the operation of mini programs.

TingyunMini Program supports multiple platforms, including WeChat Mini Program, Baidu Mini Program, Alipay Mini Program, JD Mini Program, Taobao Mini Program,Douyin Mini Program, and Feishu Mini Program, etc., which can meet the needs of most mini program application scenarios on the market.

Using TingyunMini Program, developers can easily locate and solve performance problems, thereby improving the responsiveness and stability of mini programs and providing users with a smoother user experience.

  • Main features:

    • Real-time performance monitoring: timely discover network request errors, JavaScript errors, page loading delays and other problems.

    • Multi-platform support: Applicable to multiple mini-program platforms such as WeChat, Baidu, Alipay, JD.com,Taobao, Douyin and Feishu.

    • Problem location and guidance: Provide detailed performance analysis reports to help developers quickly locate and solve problems.

    • Improve user experience: Optimize mini-program performance, improve response speed and stability, and enhance user satisfaction.

Product value and typical application scenarios​

Product value​

The TingyunMini Program can help users quickly build a complete mini-program monitoring and alarm system, optimize mini-program business processes, improve customer experience, and improve mini-program performance.

  • Quickly build a complete mini-program monitoring and alarm system

    • For operation and maintenance personnel, the TingyunMini Program can quickly build a complete monitoring and alarm system based on key indicators and industry standards that affect mini-program performance to ensure the stable operation of the mini-program.

  • Optimize mini-program business processes

    • Marketing, operations and business personnel can use the visualization analysis function of the TingyunMini Program to understand the user's traffic flow and performance correlation. By analyzing information such as user sources, page access paths, and performance bottlenecks, a complete user path analysis system can be established to optimize business processes and improve user conversion rates.

  • Improve customer experience

    • Product, operation, and business personnel can obtain real user operation data and customize operation funnels through the Tingyunapplet's no-embedded technology. This can help customers design a more friendly and efficient user operation experience and improve user satisfaction.

  • Improve the performance of applet

    • Front-end developers, back-end developers, and operation and maintenance personnel can use the Tingyunapplet to gain an in-depth understanding of user performance issues, monitor in real time and quickly locate the root causes of network problems, JS errors, request errors, interface errors, and jams, thereby improving the performance and user experience of the applet.

Typical application scenarios​

  • Scenario 1: Mini program performance monitoring and optimization

    • Goal: Improve the performance of the applet and improve the user experience.

    • Roles: operation and maintenance, front-end development, back-end development.

    • Solution: Use the Tingyunapplet to monitor the performance indicators of the applet in real time, including network request errors, JS errors, page delays, etc., and quickly locate the root causes of the problems and optimize them.

  • Scenario 2: Mini Program Business Process Optimization

    • Goal: Optimize the mini program business process and improve user conversion rate.

    • Roles: Marketing, Operations, Business Personnel.

    • Solution: Use the visualization analysis function of the TingyunMini Program to understand the user traffic flow and performance correlation, analyze user sources, page access paths, performance bottlenecks and other information, and optimize business processes.

  • Scenario 3: Mini Program User Experience Improvement

    • Goal: Improve the mini program user experience and increase user satisfaction.

    • Roles: Product, Operations, Business Personnel.

    • Solution: Use the TingyunMini Program's no-embedded technology to obtain user operation data, customize the operation funnel, optimize the user operation process, and provide a friendlier and more efficient user experience.

  • Scenario 4: Quickly locate and solve mini program problems

    • Goal: Quickly locate and solve mini program problems and reduce downtime.

    • Roles: Operation and maintenance, front-end development, back-end development.

    • Solution: Use the TingyunMini Program to monitor the running status of the Mini Program in real time, quickly locate the root causes of network problems, JS errors, request errors, interface errors, and freezes, and solve problems in a timely manner to reduce the impact on user experience.