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Product Value and Typical Scenario

Establish metrics to measure user experience​

Based on the perspective of user experience, the Keynote Tingyun Web analysis system divides the user's process of using the web page into: the time when the user sees the white screen, the time when the user sees the first screen, the time that the user can click to operate and interact, and the time that the user completely opens the page. This kind of layered monitoring can fully understand the real experience of real users. You can establish the standard to measure the user experience through data visualization, and set specific standard values ​​as the evaluation criteria for IT personnel, so that the user experience can be measured and optimized.

User tracking, restore the visit site with poor user experience​

When a user visits a web page or clicks on a business operation with a bad experience to complain, you can quickly restore the on-site data of the user's bad experience with the help of tracking, and carry out problem recurrence and investigation.

VIP user experience alarm​

When VIP users have a poor experience of visiting web pages, the system will automatically give an alarm to help IT personnel understand the reasons in real time and fix the problems in time.

Browser compatible monitoring​

When there is an error when the user accesses any terminal browser page, the system will give an alarm in real time to help IT personnel understand the error situation in real time and repair the problem in time.

Operator network quality monitoring​

When user experience problems occur when users access pages in any region of the world and in the network environment of operators, the system will give real-time alarms to help IT personnel understand the reasons in real time and repair the problems in time.

Critical Business Operations Availability Monitoring​

When the user has poor experience in using important business operations or the error is unavailable, the system will give an alarm in real time to help IT personnel understand the cause in real time and repair the problem in time to avoid business losses.