User analysis

User analysis provides user-based portraits, session lists and exception lists from the perspective of users, which can intuitively help customers analyze user problems.

Select User experience>User Journey>User Traces in turn in the navigation bar to enter the User analysis page to view the data of all user dimensions.

• User list: with the user as the main dimension, it displays the user name, last session time and location. Support for searching on UserID.

• User portrait: display all information of the current user, including: average session duration, session times, average interaction times, startup times, crash times, stutter times, JS error times, violent click times and custom event times.

  The user details section records the details uploaded in the last session, including UserID, common device, operating system, application version, operator, access mode and region.

• Session list: displays all the session data of the current user in the selected time period.

• Problem list: show all the problems of the current user in the selected time period, including: crash, stutter, JS error and brute force click.